You invest a lot of time, money and energy into finding the right tenant. From writing a rental property listing to showing the property, the process can take a lot of effort on your part. But it doesn’t matter. The end result is well worth it.
Once your tenants are lined up and a move-in date has been arranged, it’s time to take the next step: preparing the property. This landlord check-in checklist will keep you on track from start to finish.
Cleaning and maintenance
Before your tenants move in, thorough cleaning and maintenance ensures the home is in tip-top shape.
Start with a deep clean, focusing on every nook and cranny. Scrub floors, walls, and surfaces; clean windows; and make sure appliances are spotless. Pay special attention to the kitchen and bathroom, as these areas can make a lasting impression.
Next, address any repair issues. Check for and fix leaks, replace worn fixtures, and make sure all systems, such as HVAC and plumbing, are functioning properly. Don’t forget to test your smoke detectors and carbon monoxide alarms to be sure.
Following these steps will help you create a welcoming, well-maintained home for your tenants.
safety measures
Ensuring the security of your rental property is vital to your peace of mind and the well-being of your tenants. Here are the steps you can take.
Provide new key
Be sure to change locks and provide tenants with new keys. This ensures that previous tenants or unknown individuals cannot gain access to the property, enhancing security from day one.
Test smoke detectors
Check that all smoke detectors and carbon monoxide alarms are functioning properly. Replace batteries and test each device for proper operation. This step is critical to the tenant’s safety and is often required by law.
Fire extinguisher provided
Equip the house with a fire extinguisher and place it in easily accessible places such as the kitchen and near heat sources. Make sure your tenants know where they are and how to use them.
Check doors and windows
Check all doors and windows to make sure they are locked and operating smoothly. This increases the security of the property and helps improve energy efficiency.
Install adequate lighting
All areas, especially entrances and passages, must have adequate lighting. A bright exterior can deter potential intruders and make tenants feel safer.
By taking these steps, you can create a safe environment that protects your tenants and your property. This proactive approach to security helps build trust and satisfaction with tenants.
Utilities and Amenities
Ensuring that all utilities and amenities are in perfect working order is a critical part of preparing a rental property for a new tenant.
Confirm utility settings
All utilities (electricity, water, gas and internet) should be set up and functioning correctly. Verify that the account has been transferred to the new tenant’s name or is ready for transfer upon move-in.
test equipment
Check all appliances. Test stoves, microwaves, refrigerators, dishwashers, washers and dryers. Address any issues before tenants move in to avoid early complaints and inconvenience.
Check HVAC system
Heating, ventilation and air conditioning (HVAC) systems should be in good working order. Replace filters, clean vents, and test the system to confirm it heats and cools effectively. Regular maintenance of your HVAC system can prevent future breakdowns.
Check water heater and pipes
Check the water heater for any signs of leaks or problems and make sure it is heating water effectively. Check all plumbing fixtures for leaks. Also, check that sinks, toilets, and showers are draining properly.
Evaluate lighting and electrical systems
Verify that all light fixtures, switches, and outlets are functioning properly. Replace any burned out light bulbs and test circuit breakers to ensure the electrical system is safe and functioning properly.
By thoroughly inspecting utilities and amenities, you can provide your tenants with a comfortable and functional living space. This attention to detail helps build positive relationships and sets high standards for property maintenance.
Check-in
Conducting a move-in inspection is critical. Walk through the property with your tenant, taking note of the condition of each room. This helps identify any pre-existing issues and set clear expectations.
Tip: Both parties should sign the inspection report to avoid future damage disputes.
Prepare tenant welcome package
A well-prepared tenant welcome package can set a positive tone for your tenant’s stay and provide important information. Include a signed lease agreement and move-in inspection report to clarify terms and document the condition of the property. Add your contact information for maintenance requests and emergencies.
welcome letter
Write a friendly welcome letter to introduce yourself and express your commitment to your guests’ comfort.
Local Resource Guide
Provides a local resource guide with information about nearby amenities such as grocery stores, public transportation, and community services. This helps tenants adapt to the community.
A comprehensive welcome package not only makes guests feel valued, but also provides them with everything they need for their stay.
Communicate with tenants
Effective communication with tenants is key to a successful rental experience. This helps set expectations and foster positive relationships.
Set expectations
Clearly outline the move-in process and timeline so tenants know what to expect. Detail important steps such as when they can collect the keys and how to complete any required paperwork.
Share check-in schedule
Share a detailed timeline of the move-in process, including when inspections, cleaning, and any final preparations will occur. This keeps everyone on the same page and minimizes confusion.
Answer questions and resolve concerns
Be available to answer any questions and resolve concerns promptly. Open communication reassures tenants and builds trust.
Build positive landlord-tenant relationships
Maintain a professional yet friendly demeanor. Regular check-ins, being approachable, and showing a genuine interest in their satisfaction can help foster a positive relationship.
Through effective communication, you can lay the foundation for a smooth move-in and a harmonious tenancy, reducing potential conflicts and increasing tenant satisfaction.
Check-in day logistics
Coordinating move-in day logistics is critical to a smooth tenant transition.
Arrange and coordinate check-in
Coordinate with your guests to schedule a convenient check-in date and time. This helps manage the flow of people in and out and avoids any scheduling conflicts.
Arrange key collection
Have a clear plan for collecting or returning keys. If possible, meet the tenant in person or arrange a safe location to collect keys.
Conduct walkthroughs with tenants
Conduct a final walk-through with tenants to check on the condition of the property and address any pressing issues. This helps confirm that everything is in order and establishes a positive tone.
Solve last minute problems or questions
Able to handle any last minute issues or answer questions. Your presence and responsiveness on move-in day reflects your commitment to tenant satisfaction.
Properly managing move-in day logistics can create a positive experience for your tenants and set the stage for a successful rental relationship.
final thoughts
Your landlord’s move-in checklist should include at least these items. However, don’t be shy about changing your listing to suit your specific needs and set yourself up for a great tenant-landlord relationship.
Save time and money with this refreshing guide to managing your own property.
exist self-managed landlordAmelia McGee and Grace Gudenkauf share tips for efficient property management, tenant screening and onboarding, and scaling your business, all to help you escape the 9-to-5 drudgery and create lasting wealth through real estate.
Notes on BiggerPockets: These are the opinions written by the author and do not necessarily represent the views of BiggerPockets.
