In a competitive market filled with choices, banks must rely on more than just rate schedules to compete for business from third-party originators. Established brokers and non-commissioned correspondents alike continue to choose Flagstar as their partner of choice because not only has it been a reliable lender for over 35 years, but it also has a knowledgeable team.
“We have built lasting trust with our network of more than 35,000 reputable brokers and non-authorized correspondents who have partnered with Flagstar for more than 35 years,” said Rich Hoffmann, Senior Vice President and Director of National Sales for TPO. Our success is due to our exceptional team and broad product portfolio. Our focus on non-agency lending, including bank statement loans, government loans, new construction and remodeling products, and HELOCs, makes us an industry leader.
The company provides 360-degree support to mortgage brokers and non-authorized agents, helping them deliver elite customer service while growing their business:
- Strong product portfolio: Specialty lending options such as non-agency loans, bank statement loans, government loans, new construction and renovation products, and home equity lines of credit (HELOCs). Flagstar is also preparing to launch new products in Texas, including debt service coverage ratio (DSCR) loans, fixed second products and HELOCs.
- Dedicated sales support: Customers benefit from direct access to dedicated account executives and sales support, including customer advocates who assist with origin manufacturing. In addition, Flagstar can provide product-specific advice and expertise on non-QM, VA and FHA loans directly to underwriters.
- Live and recorded training opportunities: Broker to Mortgage Banker Training, Mortgage Banker to Broker Training, live and recorded courses on all aspects of a product or process, and the Flagstar FLEX Education Series, monthly webinars discussing hot topics and industry news , providing brokers with valuable insights to stay ahead of the market.
- Marketing support: Provide brokers with white label materials to brand and market their services and mortgage trigger lead callback programs.
“Flagstar TPO stands out in the market with our diverse product line and excellent support services,” said Hoffmann. “With an average tenure of 12 years, our account managers have unparalleled expertise in products and processes, underscoring our deep commitment to serving our customers.”
Going forward, Flagstar remains committed to building strong, long-term relationships with its partners. This approach, coupled with a broad and diverse product portfolio, positions Flagstar to be a leader in the future of wholesale lending. The upcoming launch of multiple non-QM products reflects Flagstar’s commitment to providing brokers with choice and selectivity that best suits their clients’ needs.
“We work with brokers in the pipeline that they want to be active in,” Huffman said. “We know they have options, so everything we do is in the best interests of mortgage brokers, non-authorized correspondents and their clients because we view their success as our own.”
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