The Federal Communications Commission (FCC) this week proposed a new set of rules that would require robocallers to disclose when they use artificial intelligence to make calls and send text messages.
The proposal builds on the FCC’s ban on artificial intelligence-generated robocalls without the prior express consent of the person being called. The agency now wants to require callers to indicate whether they plan to use artificial intelligence in future calls and messages when seeking consent, the FCC wrote. Any AI-generated calls must add similar disclosures, which the agency said “increases the risk of fraud and other scams.”
The regulator proposes to define “artificial intelligence-generated calls” as those that use computing techniques or other machine learning, including predictive algorithms and large language models, to create “artificial or pre-recorded speech or text to process natural language and produce speech.” technology.
Finally, the agency hopes to make exceptions for people with speech and hearing impairments who use artificial intelligence-generated voice software to help them communicate when making outgoing calls. The FCC also requires that “unsolicited advertising” cannot appear on such calls and that no fees be charged to the person on the receiving end of the call. The agency requested specific comments on whether scammers could abuse the exemption and how the rules could be updated to prevent that.
