As the industry grapples with best practices on how to deliver and execute the new buyer’s agent form that requires settlement, one independent has made it part of its in-house software functionality.
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Chicago-based Dream Town Real Estate, a 450-agent firm with six separate offices, has responded to the industry’s call for change by integrating a new required buyer representation form into its automated content distribution solution. The solution is part of its in-house CRM, called Client Connect, Inman has learned.
The aim is to make the new agreement process less burdensome for agents to execute and make it easier for buyers to understand, just like any digital workflow. Real estate documents are often clinically relevant and easily rejected by potential clients, whereas web-based auto-populated documents help forge relationships in less time.
“This tool enables their agents to more easily adapt to industry changes and manage their purchases to all buyers seeking representation, as required by the National Association of REALTORS (NAR) Legal Settlement Agreement,” the Aug. 15 press release said. Home-Broker Agreement.
The mobile iteration of Client Connect, the company’s customer relationship management software, further accelerates agreement delivery and electronic signatures, according to the company. The broker then approves the document and allows the agent to move forward per the NAR’s agreement.
Effective methods of performing formal buyer representation—a new national standard for buyer representation brought about by a legal settlement between the National Association of Realtors and a class of consumers over how commissions are paid—are quickly entering the market to help agents People, brokers and consumers are constantly moving forward in business. Buyer agency agreements have become standard practice in many markets, and while some do not require them, the new rules remain vague for much of the industry.
Inman reports that on August 6, NAR updated its FAQ to state that MLS participants working with buyers can “enter into a written agreement with the buyer at any time, but must do so in writing prior to the buyer’s ‘visiting'” protocol. “
Under the terms of the settlement, merely marketing your services to a buyer or merely speaking to a buyer on behalf of a seller (e.g., showing a client’s listing at an open house or to an unrepresented buyer) does not mean you are “partnering” with the buyer, According to NAR’s FAQ.
However, providing actual brokerage services to a buyer, i.e., identifying potential homes, arranging for showings with listing agents, negotiating for the buyer, presenting the buyer with a buyer’s offer or providing other services to the buyer, constitutes “cooperating” with the buyer, the transaction group said.
Yuval Degani, founder and CEO of Dream Town, said in the media: “Buy-side agents are very active, and with this new settlement requirement, we needed to create a tool that would allow our brokers to generate buyer-broker agreements instantly. ” Just sending a link via SMS makes the conversation simple. It helps to easily manage the required contracts with numerous buyers.
Degani has also launched a series of training for agents to better understand how to move forward with prospects and clients in light of the changes.
Dream Town opened in 1998.
Email Craig Rowe