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As a business owner, whether your business is a busy agency or a solo operation, you are the CEO. This role requires you to master all aspects of the business. “That’s not my strong suit” is simply not enough to solve the problem. In the highly competitive environment of real estate, developing a CEO mindset is not optional but essential.
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CEO focus
One of the biggest weaknesses of real estate agents is their inability to strategize and focus like a true executive. They can be fooled by Instagram trends, competitors’ strategies, and the latest shiny product or service.
Do you think the CEO of Apple or Coca-Cola is chasing shiny objects and new ideas every day? Absolutely not. For them, it would be a viable death sentence.
Likewise, for agents, a lack of focus can lead to disorganization, slowed progress, and make their business dysfunctional to a degree that is often invisible when they get caught up in the daily grind and get stuck in their own heads. of.
Know your vision
A goal without a plan is just a wish. While standardized goals have their place, having a clear and compelling vision is even more important. If you are goal-oriented, write down your goals and work toward achieving them. If you are not a goal-oriented person, your vision needs to be bigger.
When you have a childlike enthusiasm for your big dreams, you no longer need to pretend to motivate yourself. You will pursue your big dreams with sincerity and know that you can achieve them. This is key in business and life, so read on.
Traditional business goals are often unachievable because they lack a well-rounded lifestyle and work-life balance. Goals can be rigid, but life is not. Market conditions, personal matters, and other variables may prevent you from achieving your goals, but this does not equal failure. Continuous adjustments are necessary, which is why maintaining a strong vision is crucial – it provides consistent direction.
While large companies may demand as much as they can from their employees, doing so is to your own detriment. But once you establish your goals and vision, hold on to them and don’t let go. Don’t let daily drama derail you. If something doesn’t align with your life goals, let it go and move on. Your future self will thank you for it.
Master your core competencies
As a CEO, you must master four key departments of the business: operations, marketing and sales, technology, and finance. Call these your core competencies and understand that without them, you can’t truly succeed in your business.
While we will briefly discuss each, please understand that each is a robust aspect of your business, and each should be supported by strong procedural standards. Let’s take a closer look.
operations
Operations involves working “inside” your business, rather than “on” it – a common pitfall for many agencies. The most successful agents delegate operational tasks while focusing on strategic growth.
It’s easy to get lost in the daily chaos—arranging appointments, negotiating contracts, handling communications, and managing administrative tasks. While these activities create the illusion of busyness, they often become an excuse to avoid focusing on other critical departments.
Marketing and Sales
Marketing is the lifeblood of your business. However, many agents shy away from it because it involves prospecting—a task they dread. Instead, they are immersed in the hustle and bustle of operational work. This avoidance makes them vulnerable during market downturns.
Effective marketing includes prospecting, making phone calls, sending personal messages, advertising, lead capture, and follow-up. Too often, agents waste time copying others’ strategies instead of developing their own, which distracts them from building real relationships and making critical calls.
science and technology
Technology can be your greatest ally or your worst enemy. Accept your limitations and prioritize tools that save time and energy. Key technologies should simplify operations; only then should you consider other technologies, such as CRM systems and automation. Adding more technology without mastering the basics creates confusion, not efficiency.
finance
Finance is often the most overlooked department, but it should be a top priority. Due to its complexity, many agents avoid using it. Neglecting your finances can cost you dearly over time. Think of it like filling a bucket with a hole in it – you need to fix the hole to keep your income. It doesn’t matter how much water you pour into a leaky bucket. Monthly reconciliations and professional financial oversight are critical. Delegating financial responsibilities ensures accuracy and maximizes your tax advantages.
Organizational structure and delegation
For businesses that grow beyond a one-person operation, complexity quickly increases. An organizational chart, no matter how simple, makes roles and responsibilities clear. Everyone on the team should know their responsibilities and there should be no overlap. Clear division of responsibilities reduces the risk of mistakes.
Delegation is crucial, even if it’s not full-time. Delegate financial responsibilities, trading tasks and some marketing tasks. While challenging at first, delegation becomes easier when you trust the process. It’s often better to contract with multiple people to complete smaller tasks than to rely on one person to do everything. This approach reduces vulnerability if someone leaves and allows for flexibility based on budget and market demand.
It also ensures that you have experts who specialize in specific jobs, rather than being jacks-of-all-trades. For example, contracting with a company like a transaction management company means you don’t have to be responsible for training or replacing those who help you, greatly easing one of the major barriers to scaling your business.
Embrace your CEO mentality
Like everything in life, it’s easier said than done. There’s a lot more involved in growing and scaling a company than we can cover here. However, mastering these basic concepts will help you build a solid foundation for your business and personal future.
Commit today to embody the CEO mentality. Don’t let your weaknesses dictate your business strategy. Avoid getting bogged down in day-to-day operations. Instead, focus on strategic growth. Make sure you can take time off, plan for retirement and stay ahead of the curve in a dynamic industry.
Today, commit to work exist Your business, not just one. Today is the day to become a CEO you are proud of.
Sean Frank is the founder and CEO of a large real estate company in Florida. Connect with him on Instagram and LinkedIn.