WELLINGTON, New Zealand — Microsoft users around the world, including banks and airlines, reported widespread service outages on Friday, just days after the technology company said it was gradually resolving issues affecting access to Microsoft 365 apps and services. hours later.
The cause, exact nature and scale of the outage are unknown. Microsoft seemed to suggest the situation was improving in its X post, but hours later escalating outages were still being reported around the world.
DownDetector, a website that tracks user-reported outages, has documented increasing outages from Visa, ADT security and Amazon, as well as airlines including American Airlines and Delta Air Lines.
Australian news media reported that airlines, telecoms operators, banks and media broadcasters were experiencing disruptions as they were unable to access their computer systems. Some New Zealand banks said they were also offline.
Microsoft 365 posted on
The company did not respond to a request for comment. It did not further explain the cause of the outage.
Outages across Australia reported by the website include NAB, Commonwealth Bank and Bendigo Bank, Virgin Australia and Qantas, as well as internet and phone providers such as Telstra.
Australian news outlets, including the ABC and Sky News, were unable to broadcast on their television and radio channels and reported cases of Windows-based computers suddenly shutting down.
An X user posted a screenshot of a Crowdstrike company alert saying the company was aware of “Windows host crash reports” related to its Falcon Sensor platform. The alert was posted on the password-protected Crowdstrike website and could not be verified. Crowdstrike did not respond to a request for comment.